Training & Development
At ArcSource Group we provide our clients with complete Instructional Design, Training and Professional Development solutions. We are Certified Professional Trainers (CPT) who understand adult learning principles and the importance of establishing and aligning training to meet business goals and exceed performance. Through our proven learning approach, ArcSource Group delivers a range of training services to ensure that knowledge is retained and applied, resources are developed and courseware is engaging and effective.
The ArcSource approach to Instructional Design is guided by project management methodology and driven by a proven design cycle that effectively analyzes, plans, designs and evaluates the client’s needs and requirements to produce top-notch courses.
Our courses are customized and created to reflect our client’s unique work culture and business. We include industry-specific case studies; add organizational processes or documentation into existing training to achieve targeted customized course offerings. Courses can be onsite instructor-led training, virtual learning by instructors or independent learning via computer based training (CBT). Our objective for every engagement is to maximize the retention of knowledge and application of skills to improve job performance throughout all levels of the organization.
Our instructor-led or virtual training and facilitation is provided by professional instructors, facilitators and trained trainers hired specifically for each client’s industry and training requirements. We offer a variety of technical and non-technical trainings in addition to our custom development solutions. We can also provide a trainer to present your existing training courses. Our instructors can train at your location or in one our training facilities.
We understand that our clients’ goal is to effectively manage performance through training and development to that end, ArcSource Group offers leadership, personal and team coaching services to take training to the next level on the job. Coaching and standardizing processes to align with business goals increases performance and provides a metrics for measuring success.
Evaluation is crucial to assessing the effectiveness of training, and so, throughout all of our course development, training and coaching processes we are constantly gathering data and applying proven metrics. ArcSource utilizes a full evaluation cycle in order to measure reaction, retention, application and performance and thus validate and verify course and training effectiveness.